Persona Life Skills Terms of Use

Updated 29-Jan-21

About this document

These Terms of Use are a legal agreement between you and Persona Education Ltd (UK registered company number 12370902, from now on referred to as “our”, “us”, “we” or “Persona”).

By registering to use or actually using the Persona Life Skills web application (the “App”), you acknowledge that you have read and agreed to these Terms of Use, and our Privacy Policy which forms part of the Terms.

We reserve the right to suspend or delete your App account if you are in breach of these Terms.

In this document:

  • “Terms” means these Terms of Use.

  • “School/College” means a physical or online educational institution or business, such as a secondary school, academy trust, multi-academy trust, further education college or university, which has an enrolled body of students, some of whom are aged 13 or above, and employs professional educators either directly or via a government body such as a local authority.

  • “Admin User” means an authorised School/College employee or representative who has registered for a Persona Admin User account and School/College account.

  • “Admin” has the same meaning as Admin User.

  • “Teacher User” means a teacher who has been allocated a Persona Teacher User account by their School/College Admin, or has thereafter registered independently to use the App, for example by adding their personal email address to their profile.

  • “Student User” means a student or pupil who has been allocated a Persona Teacher User account by their School/College Admin, or has thereafter registered independently to use the App, for example by adding their personal email address to their profile.

  • “Free Trial” means an agreed period during which a School/College may use the App free of charge, and create accounts for any number of students aged 13+ and any number of teachers, provided the School/College Admin has signed into the App within two weeks of the Free Trial being made available, and created Student User and/or Teacher User accounts.

Admin users

By registering for an App subscription licence on behalf of your School/College, you must be aged 18 or above and employed by or otherwise authorised by your School/College. You are agreeing to these Terms on behalf of your School/College and you acknowledge that you have the legal authority to do so.

You also acknowledge that, after the Free Trial period, the App requires a paid subscription.

You agree to create Teacher User accounts only for teachers who are currently employed or otherwise authorised by your School/College to teach or work with its students.

You agree to create Student User accounts only for students who are currently enrolled in your School/College.

If you are the only Admin in your School/College and plan to leave your School/College, you must contact us so we can create a new Admin User account before you leave.

As an Admin User you agree to abide by our Code of Conduct and encourage your teachers and students to do the same. You also undertake to keep your login details secure and take reasonable precautions to keep your teachers’ and students’ login details secure.

Teacher users

To use the App as a Teacher User, you must be aged 18 or above and employed by, or otherwise authorised to teach or work with students by, your School/College.

If you leave your School/College, but want to continue using the App, you must add your personal email to your profile before your School/College Admin deactivates your account.

As a Teacher User you agree to abide by our Code of Conduct and encourage your students to do the same. You also undertake to keep your login details secure and take reasonable precautions to keep your students’ login details secure.

Student users

By signing in to the App, you acknowledge that you are at least 13 years old. If you are under 13 you must not sign in to the App, even if your School/College has created a user account for you.

While using the App, you agree to abide by our Code of Conduct, and to use it only for the purpose of furthering your own and others’ learning about personality and communication styles, life skills and how to adapt thinking, communication and behaviour to achieve positive outcomes in different situations.

If you leave your School/College, but want to continue using the App, you must add your personal email to your profile before your School/College Admin deactivates your account.

As a Student User you agree to keep your own and others’ login details secure.

Using the App

You may:

  • Use the App only for your personal education and entertainment, or for teaching students in your School/College.

  • Download, store or print content from the App, only for your own personal use or for use at your School/College.

You agree to:

  • Be responsible for any actions which take place under your account and under any accounts you create, including payment of any fees incurred.

  • Give us true and accurate information about yourself and any users for whom you create accounts, and inform us about any changes.

  • Use the App only in a way that is consistent with these Terms of Use.

You acknowledge that:

  • Your App account may sometimes be unavailable, for example while we are updating the software.

  • You are responsible for any information you input into the App, and we do not scan or monitor input for inappropriate or offensive content.

  • We have the right to change or update the App at any time.

You agree not to:

  • Sign in to someone else’s App account.

  • Give us false information about yourself or anyone else.

  • Do anything to offend or negatively impact another App user.

  • Alter or disrupt the App.

  • Input any information into the App which is illegal, inappropriate, offensive or damaging to other people.

  • Input any information into the App which infringes someone’s rights or privacy.

  • Input any information into the App which is owned by someone else, without their permission.

Subscription licences

Your School/College can try the App in a Free Trial, with any number of students (age 13+), provided that the Admin has signed into the App within two weeks of the Free Trial being made available, and created Student User and/or Teacher User accounts. If you decide to subscribe after the Free Trial, your licence will be active from the subscription date until the next 31st August, when the licence may be renewed for the following year, or cancelled. Subscriptions started after 31st May are active until 31st August the following year. There is no monthly subscription option.

When you subscribe, we will issue an invoice, which is payable by bank transfer within 30 days. Payment may be spread over several months only by prior written agreement.

After subscribing the App subscription cannot be cancelled until the next 31st August, and no refunds will be paid.

Prices are based on the number of Student Users required and are available to view by Admin Users in the App. Teacher User and Admin User accounts are free. VAT/GST will be added to the subscription price where applicable.

The App can be used for online home learning as well as in the classroom, therefore if your School/College has to close temporarily, your subscription will continue as normal.

Your data

When you use the App, we may collect data from you. Please ensure you have read and agreed to our Privacy Policy, which contains details about the data we collect, how we use it, and your rights.

Copyright

Unless otherwise stated in writing by us, we own the copyright, trademarks and all other intellectual property rights related to the App.

When you input any information into the App, you accept that:

  • We may review or monitor that information.

  • You retain any rights you have to that information.

  • We may delete or block the information if it infringes these Terms.

  • You grant us an irrevocable, unlimited, non-exclusive, royalty-free, worldwide licence to aggregate your information with other users’ information and use it in any way we may decide, provided that you cannot be identified from the information.

Safeguarding

Teacher Users agree to inform their students that any information they share verbally or within the application, that is deemed a safeguarding issue – ie. where a teacher believes the student (or someone they are in contact with) may be at risk of harm – must be reported to the school’s safeguarding officer.

For more details please see our Safeguarding Policy.

Changes to Terms

We may modify these Terms at any time, and the latest version will always be available on the Persona website.

You accept responsibility to be aware of the current Terms. Any changes apply as soon as they are posted, and by using the App you acknowledge that you have read and agreed to the current Terms.

Indemnity

Unless otherwise agreed, we make no warranties of any kind, either express or implied, in relation to your use of the App.

We will not be liable for any loss occurring as a result of using the App.

You agree that you fully indemnify us against all claims, liabilities, losses, costs and expenses, including legal fees, suffered by us which arise from a breach of this agreement by you, or from your use of the App, or use of the App by any other person using your account, as permitted by law. You also agree that you are fully responsible for such claims, losses, costs and expenses or liabilities, as permitted by law.

How to contact us

  • Contact form: www.persona-life.com

  • Email: info@persona-life.com

  • Phone: +44 (0)117 313 2897

  • Address: 18 Berkeley Square, Bristol BS8 1HB, United Kingdom